This system was designed to track communications problems between employees and the insurance companies. As a employer many times your employees have to take valuable time to call and settle insurance issues during company time. They have to call during company time because that's the only time they cal be reached. Many times the problem is between one of there dependants and not them. To eliminate this problem was the purpose of this system.

Start by tracking each different company and all of the insurance programs that will be offered to the companies employees. Assign employees to each company with each and every dependant in that family and each of there personal choices of insurance programs. Then the system will track each and every issues that is presented between dependant and issuance company. Track the time needed to solve each problem.